FAQ
Frequently asked questions.
Everything worth knowing before you get on the Fat Bike.
01Where does the ride take place?
The ride follows the Dakar coastline, mainly along the Fann beach cycle path, with several stops and viewpoints on the way. The meeting point is shared with you when your booking is confirmed.
02What are the departure times?
Departures are at 10:00, 12:00, 14:00, 16:00 and 18:00. Each ride lasts 1h30. A gap between departures covers the return of the previous group, the bike check and battery management.
03How long does a ride last?
Every ride lasts 1h30.
04Is breakfast really included in the morning?
Yes. The 10:00 Kermel Morning includes a complimentary Dakar breakfast: a tuna sandwich, kinkeliba tea, seasonal fresh fruit and water.
05Can photos or videos be added to any ride?
Yes. The souvenir options can be added to any ride, the Sunset Ride included. The Group option (photos) is 5,000 FCFA per group; the Individual option (photos and short videos) is 5,000 FCFA per person.
06Is it suitable for beginners?
Yes. The electric Fat Bike means you ride with pedal assistance the whole way.
07Is a helmet provided?
Yes, a helmet is included with every ride.
08Does the guide ride with the group?
Yes. The guide rides with the group the whole way and stops at several fine spots along the shore.
09Does the Sunset time change with the season?
Yes. The Sunset Ride is scheduled at 18:00 and may shift with the season to match the sunset. The exact time is confirmed when you book.
10Can we come as a couple or with friends?
Yes. Kermel Bike works for couples, friends, families and groups.
11How do I book?
On WhatsApp, choosing your time slot in advance. You can also book in person at the Kermel Bike shop, subject to availability. We recommend booking ahead to secure your slot.
12Is a deposit required?
No. You book on WhatsApp and pay on site before the ride starts.
13What happens if the weather is bad?
Safety comes first. If the weather would make the ride unsafe or uncomfortable, Kermel Bike may offer to reschedule or cancel.
14What happens if I am late?
Please arrive 10 to 15 minutes before departure. If you are significantly late, the ride may be shortened so the following departures are not affected.
Another question? Message us directly on WhatsApp.
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